• Master’s level education combined with 9 years experience in the health and human resources field, distinguished by commended performance and proven results year-over-year

• Seasoned consultant and noted relationship-builder with extensive experience providing strategic guidance to senior managers and executives

• Proficient applied workplace researcher with expertise in designing and leading projects to answer key questions, inform decision making, confirm results and demonstrate impact

• Energetic collaborator and leader with a solid track record of exceptional work quality and performance

• Positive corporate ambassador, accomplished networker and passionate health advocate demonstrating considerable involvement in community-based initiatives regarding healthy workplace and mental health awareness

Areas of Expertise:

  • Development of corporate strategic plans
  • Development of program frameworks and plans, as well as management of program delivery
  • Performance measurement and evaluation
  • Program architecture and governance
  • Program planning, implementation, measurement and evaluation
  • Design and execution of methodologies to assess risk, gaps and compliance
  • Group facilitation, including strategic planning, action planning and road mapping
  • Design and management of research projects and staff
  • Research, development and application of evidence-based practice
  • Development and execution of communications strategies, training and education, and knowledge transfer processes
  • Complex reporting, including developing report designs and making actionable, best practice recommendations
  • Developing systems for performance monitoring and quality improvement
Skills:

Consulting
  • Providing consulting services and advice, including to senior managers and executives
  • Analyzing complex issues, and developing solutions and recommendations
  • Leading and managing large scale projects and teams
  • Overseeing and advising internal and external project stakeholders
  • Project management, including work planning, status reporting, budgeting and contracting
  • Presentation, facilitation, training and public speaking
  • Response to RFPs, reports and complex writing
  • Working to deadline and managing multiple priorities
  • Networking, social media and developing business opportunities
  • Liaising and consulting across departments and with partners, committees and program stakeholdersCollaborating with partners and volunteers 
  • Collaborating with partners and volunteers

Research
  • Research project design and implementation
  • Research project management and coordination
  • Data preparation, analysis and interpretation
  • Writing, including reports, briefs and white papers
  • Developing key research messages and application
  • Product development and testing
  • Survey project development, data analysis, reporting
  • Data collection techniques, including interviews, focus groups, surveys and needs assessments
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Professional Experience:

MORNEAU SHEPELL LTD. — Leading provider of human resources consulting and outsourcing services that support organizations to manage employee financial security, health and productivity.
  • Consultant, Health Strategy, 2007 to Present
    Advise clients in the development of comprehensive strategies to support health and human capital objectives. Act as lead consultant and client relationship manager in the delivery of complex and multifaceted health and human resources strategy projects for key clients across our national book of business.
  • Account Manager, 2004 -2007
    Design and manage the delivery and evaluation of customized Employee Assistance and Support Programs to ensure total customer satisfaction as well as account profitability and retention. Develop and maintain long-term relationships by providing excellent customer service and consultative support to corporate contacts as main point of contact.
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Education:

UNIVERSITY OF OTTAWAOttawa, Ontario
  • Master of Arts (MA) in Human Kinetics, with specialization in Intervention and Consultation in Health and Physical Activity, 2004

QUEEN’S UNIVERSITYKingston, Ontario
  • Bachelor of Physical and Health Education (BPHE), 2002
  • Bachelor of Arts (BA), with Minor in Psychology, 2002
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Honours and Awards:
  • Ottawa Occupation Health Nursing Presentation: Mental Health in the Workplace – Understanding the Changing Landscape and How-To Take Action, Ottawa January 2012
  • Morneau Shepell’s National Annual Survey Results Presentation: Rewards, Health and Wellbeing Trends & Recommendations, 2011, Calgary, Alberta
  • Various client and prospect presentations on the strategic program development, 2009, 2010, 2011, Halifax, Fredericton, Ottawa, Toronto
  • Atlantic Interuniversity Services Inc. Conference Presenter: Roadmap for the Development of Health Strategy, 2010, St. Anne, Nova Scotia
  • 2010 Atlantic HR Association Annual Conference Workshop Presenter: Building an Effective Health & Productivity Strategy for a Changing Workforce
  • Successfully raised $50k for the Royal Ottawa Foundation for Mental Health through the Building Healthier Workplaces Conference
  • Founding and Organizing Committee Member, Building Healthier Workplaces Conference, 2005 – present
  • Committee Member, Royal Ottawa Foundation for Mental Health Inspiration Award Gala, 2005 – present
  • Committee Member, Shepellâ–ªfgi ‘Good Apple Awards’ (excellence in demonstrating corporate values), 2007 - 2010
  • Vision Award recipient, Ottawa Human Resources Professional Association, 2006
  • Council Member, The Mayor’s Initiative on Healthy and Productive Workplaces, 2004 – 2006
  • Team Leader, WarrenShepell Community Reach Out Campaign, 2004 - 2006
  • Award of Merit for contribution in pioneering the University of Ottawa’s first Student Academic Success Service Athlete Mentorship Program, 2003
  • Team Captain, Queen’s University varsity women’s water polo team, 2002
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Interests:
Soccer, running, cycling, yoga, health psychology, positive psychology, health promotion, philanthropy, art and design, wine and viticulture, outdoor pursuits, community.

 

Gillian Dawson
Phone: 613.859.9510
Email: gillian.dawson03@gmail.com
Resume: Download
Follow me on Twitter: GillianDaws